how long does delivery take?
We ensure that all orders placed till 2:00 PM during weekdays are processed and dispatched the same day. Orders placed after 2:00 PM or during the weekend are dispatched next working day. It relates only to orders which are fully paid and when all products are in stock.
If some product is not in stock, you will be informed about possible delivery time or asked about alternative item. In most cases we will send out the order to you as soon as the product becomes available again (it usually takes around 2-4 days to get it from our supplier). You will be always informed about any important change in your order through your account section and asked about the way of further realization (partial realization, extended realization time, cancellation of the order).
For most European destinations we use GLS Courier Services (General Logistics System). You can visit GLS home page for more information. Delivery time may take from 2 to maximum 5 weekdays. Detailed online tracking information is available.
For other countries we offer EMS Postal Services (Express Mail Service), which are very popular international airmail services. Online tracking information is also available. Delivery will take approximately 3 to 7 working days after despatch.
To check which delivery company is available for your country and what are the shipping costs, please visit this page and choose your country from the list.